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Carmen Trinity Ventures LLP
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Carmen Trinity Ventures LLP
Real Estate Division

At Carmen Trinity Ventures LLP, we are committed to delivering documents, materials, and services promptly and reliably. This Shipping & Delivery Policy outlines how we manage the logistics of physical and digital deliveries related to our real estate operations.

1. Applicable Deliverables

This policy applies to the delivery of:

  • Property-related documents (e.g., Allotment Letters, Agreements, Receipts)

  • Welcome kits or home starter packs (if applicable)

  • Marketing brochures, physical proposals, and sample packages

  • Construction or interior-related materials (only if contracted as part of your project)

2. Delivery Timelines

  • Documents: Hard copies of agreements, sale deeds, or receipts are usually shipped within 7–10 business days of payment confirmation or signing, subject to documentation clearance.

  • Welcome/Home Kits: Where offered, these are typically shipped within 15 working days of property possession or final payment.

  • Digital Copies: Soft copies of documents are shared via email or secured platforms within 3 business days.

3. Delivery Partners

We partner with reliable courier and logistics providers such as [Insert Names if any, e.g., Blue Dart, DTDC] to ensure safe and timely deliveries. Tracking details will be shared with the customer via SMS/email once shipped.

4. Shipping Charges

  • Within India: Standard shipping is usually free for clients unless stated otherwise.

  • International Shipping: Charges will apply based on the destination and weight. Clients will be notified before dispatch.

  • Express/Expedited Shipping: Available on request and subject to additional fees.

5. Delivery Address and Coordination

  • Deliveries will be made to the address provided at the time of booking or registration.

  • It is the client’s responsibility to ensure the address is complete and accurate.

  • Any redirection or re-shipping due to incorrect address will incur additional charges.

6. Delivery Delays

While we aim to meet committed timelines, delays may occur due to:

  • Regulatory processing

  • Unforeseen weather or logistical issues

  • Third-party courier delays

In such cases, we will keep the client informed and work to resolve the issue promptly.

7. Damage or Loss

  • In case of damaged or tampered shipments, clients must notify us within 48 hours of delivery.

  • If a shipment is lost in transit, we will investigate and, if applicable, reissue the items at no additional cost.

8. Contact for Shipping Queries

For any questions regarding shipping or delivery:

Pune , Maharashtra
📧 Email: info@carmentrinityventuresllp.com

Would you like to tailor this policy for a specific service — such as construction materials, modular interiors, or legal documentation only? I can refine it further for your exact business process.